We talk about three levels of intensity for our work:

• Shu, or Level 1: which involves teaching, modeling, leading
• Ha, or Level 2: which looks like consulting and mentoring
• Ri, or Level 3: which is generally facilitating (or 'coaching' in the purest, Co-Active sense)

We foster client independence. When we're done, we're out.

The concept of Shu-Ha-Ri comes from the Japanese martial art of Aikido and was introduced to the Agile world by Alistair Cockburn. To learn more try Martin Fowler's blog or this martial arts version.